Magellan Software - Irvine, California, USA
About to add optical storage archive support to its SpyView workflow product,
Magellan Software considered its options and required independent opinion on
the suitability of the Kofax Ascent Storage ActiveX Controls library versus the
Q-Star Controls product.
Wandsworth Borough Council - London, England
At this London Burrogh Council, a ViewStar workflow system was applied to the
Housing Benefits and Council Tax processes. On average, 5,000 documents were daily
scanned in, by two Kodak scanners and more than 100 users used ViewStar applications
to process and respond to client's enquiries.
A major upgrade to ViewStar version 5.0 was applied in 1999 and with it we
implemented a major restructure of the workflow work distribution. The new "work
allocation" style applied UPRN (Unique Property Numbers) to the rules of distributing
folder documets to client officers in both the Revenue and Benefits areas.
Using the Object Orientated Rapid Development Environment offered by the
ViewStar suite of tools, we modified the workflow maps that were originally designed
by EDS and developed applications that assisted the local ViewStar System
Administrators in managing further alterations to the work distribution. Assisted
by the local ViewStar Administrators, Frank Gomez and Kashif Zamir, by team
leaders and managers and especially by the IT Manager Mr Brian Coker, this project
was smoothly rolled into production. In time it had turned into a significant
factor towards a vast improvement in efficiency and productivity of both users